1OFF CUSTOMER CARE

CONTACT US

Questions about your order, sizing, or a return? Our San Diego support team is here to help you stand out with confidence.

Phone Support

(619) 356-3119

Mon – Fri, 9am – 5pm PST

Email Support

one1offcc@gmail.com

Replies within 24 business hours

Headquarters

San Diego, California

US nationwide fulfillment

Fastest Resolution

SUBMIT A SUPPORT TICKET

For order status, shipping, sizing, returns, or damaged items, our structured support intake routes your request directly to the right specialist and records it in our CRM.

Open Support Intake

Order & Account

SHOPIFY CUSTOMER ACCOUNT

Order history, tracking numbers, and account details live in your secure Shopify customer account. Manage your 1OFF orders directly at checkout.

VISIT SHOPIFY ACCOUNT

Privacy notice: We will never ask for credit card numbers or private payment details through these contact channels. Order numbers are only requested to look up your Shopify purchase record.